Customer Testimonials

Todd provided outstanding service, he was very informative and caring. I would highly recommend Kia because of him and the perfect customer service provided. Oil change was taken care of in a timely manner and uber service was provided free of cost.

KIA Clermont Team are very courteous and flexible enough to reach ours requirements

Very disappointed in the sale process. I up front with the sales agent and shared how extremely disappointed I have been in the two previous experiences I had with other dealerships, just trying to hook me with the vehicle I had initially inquired about only for them to tell me when I was there, that vehicle was already sold after driving 40 minutes to get there. I was very clear I was looking to do a cash deal and what I was willing to spend. Got a lot of lip services and even was told about an additional extended warranty that ... Read More

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Google - Nov 11, 2026

Very disappointed in the sale process. I up front with the sales agent and shared how extremely disappointed I have been in the two previous experiences I had with other dealerships, just trying to hook me with the vehicle I had initially inquired about only for them to tell me when I was there, that vehicle was already sold after driving 40 minutes to get there. I was very clear I was looking to do a cash deal and what I was willing to spend. Got a lot of lip services and even was told about an additional extended warranty that was provided with the purchase. For complete transparency, I was interested in. 2026 Kia Sportage that was listed for 28,500. The internet listing said the price includes all these additional fees in the pricing with the exception of sales taxes. So I am expecting $28500 plus state and local taxes which would be no more than $30,700 out the door. Instead all the additional fees that the website stated was included in the listed price was additional plus the lifetime Kia warranty for $34,900. After showing them their website and what is advertised as well as the additional warranty, The internet director, Connor Hayes said they would eat those cost to make the deal. After reviewing the paperwork that I had to have my wife finish up because they drug this sale out for 8 hours and I needed to be on a work call. I saw there was no additional warranty as promised. Once again I had to call Conor and ask why I don’t see any paperwork on the warranty. He kept telling me it was on the Kia app.. o of course double checked and there was nothing there. I had to go back to the dealership the next day to have this added to the paperwork. I asked to speak with Conner, but he did not have the courage to talk to be directly, instead he sent a salesman come and talk to me. Just as I thought, they left the additional warranty out of the paperwork. It caused me more time out of my day to confront the sales team only for them to fill out the paperwork on the additional warranty and tell me it was an over site. You be the judge? Was it an oversight, or intentional to screw the customer? DO NOT TRUST CONNER HAYES - INTERNET SALES DIRECTOR Why they try to screw over customers makes no sense. ZERO integrity!

Kia of Claremont is a great Kia service center. Their staff is very attentive and professional. They quickly serviced our vehicle and we were very happy with their work! Our service rep was Chase and he was amazing! I highly recommend this dealership!

Good and fast service. They take the time to explain everything to you.

Todd was really great and arranging everything he did everything very efficiently and had things ready for us when we got there whether it was a loaner car or my actual car

I love Kia and I’m loving my 2027” truck

(Translated by Google) They've been working on my GMC 1500 for 3 weeks now and haven't given me an update on what's happening with it. GMC service is terrible. I'm never taking another vehicle there. (Original) Ya tienen 3 semenas arreglando mi gmc 1500 y no me an dado un update de que esta pasando con mi gmc servicio fatal no vuelvo a sacar un vehiculo ahi

Exceptional experience from start to finish at Kia of Clermont! ​Our salesman, Alex Cortes, along with the floor manager Marquis, truly went above and beyond for us. Coming down from New York City and having dealt with multiple dealerships across Brooklyn over the years, the difference in how we were treated here was night and day—NY dealerships could honestly take a lesson in customer service from these guys! ​They gave us the red-carpet treatment without any of the usual dealership games. Alex & Marquis were completely transparent, broke down every single number clearly, and made the whole process smooth, ... Read More

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Google - Nov 11, 2026

Exceptional experience from start to finish at Kia of Clermont! ​Our salesman, Alex Cortes, along with the floor manager Marquis, truly went above and beyond for us. Coming down from New York City and having dealt with multiple dealerships across Brooklyn over the years, the difference in how we were treated here was night and day—NY dealerships could honestly take a lesson in customer service from these guys! ​They gave us the red-carpet treatment without any of the usual dealership games. Alex & Marquis were completely transparent, broke down every single number clearly, and made the whole process smooth, straight to the point, and hassle-free. If you’re in the market for a Kia, definitely go see Alex at Kia of Clermont. You will not be disappointed!

Everything went well and Chase Monroe was helpful and he let me know about a recall I had and the app didn't even tell me about The whole process went smooth

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I want to give a special thank you to Eugene for providing such excellent customer service and making the experience of purchasing our son’s first car so wonderful! He was patient, helpful, and made sure we felt comfortable throughout the entire process. The whole team was amazing, welcoming, and willing to help every step of the way. We truly appreciate everyone’s support and professionalism. Thank you, Eugene, and the entire team, for making such a special milestone a great experience! from Jason and Family.

Excellent service , I found the car I was looking , and the salesman give me a great service.

Took my Kia there recently for service. Very friendly and easy to get an appointment. Oil change and tire rotation took about an hour. In and out quickly. Highly recommended for Kia service if you’re in need.

So far, we've never had a problem with the dealership they seem very fair and honest… The dealerships always clean and they provide light snacks and have good Wi-Fi for work

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Gio was great and expedited my car. I was in and out within an hour

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First time there for service. No vulchers when you pull in for oil change and getting $4000 in recommend services they day are "needed" like in some other Orlando Kia Dealers. Its a ways away but will be bringing my vehicle here.

Excellent customer service! From the day I purchased my vehicle, with the salesperson Jesus, to today, when I brought it in for its first service, the entire team has been professional, knowledgeable, and very attentive. I highly recommend them!

Eugene, thank you for the amazing customer service! You helped us find the perfect first car for our son, and we couldn't be happier. The entire team was friendly, knowledgeable, and supportive throughout the whole process. We truly appreciate all of your help and made this experience a great one for our family. Thank you!

Marshall help me with everything and it was great!

Marilyn and Jay were both so kind, professional, and helpful. They took the time to answer all my questions and made the whole experience easy and stress-free. I really appreciate their great customer service and would definitely recommend them to anyone looking for a new car!

I would have given five stars if I wasn’t bombarded by sales team trying to sell me a car and not taking a no for an answer when I told him I was not interested. I was sitting there waiting for my car to get serviced. Other than that service team are super nice

(Translated by Google) The best service, excellent attention, many thanks to Mr. Jomuel for the great treatment, very happy with Kia Clermont (Original) La mejor atención, excelente servicio, muchas gracias al señor Jomuel por el buen trato, feliz con Kia clermont

The KIA dealership in Clermont, FL is the best! Bought a new Telluride there and it was one of the best car buying experiences for me.

Everything at Kia was great!

Awesome place clean and everything done on the time frame I was told.

I had an awesome experience at this dealership. Both Jonathan and Alex were amazing to work with. They were courteous, patient, friendly and hugely helpful in finding a deal that would work for me. I 100% recommend the dealership and hope to continue to work with them for future car needs.

Friendly professional service

Good service all round

Great staff, I truly believe I got a great deal on my trade in and left with a new car

Michael my advisor was awesome! Also Manny from the VIP advisor was awesome as well!

Anthony was a Super Chill guy, Walked me through the breakdown of my service and overall Very Kind.

Jomuel was great! Prompt and kept me advised throughout the process.

Prompt courteous service.

Jomuelle is a big asset for your company. He always go above and beyond. I can trust him and he is always very supportive and kind

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Great experience during my visit to Clermont Kia. Everyone is welcoming and very friendly. I highly recommend this location for any Kia needs.

I recently purchased a new 2027 Kia Telluride from Kia of Clermont, and unfortunately, my experience was very disappointing, particularly regarding pricing transparency and customer service after the purchase. Before visiting the dealership, we had agreed on an out-the-door (OTD) price. However, when we arrived, we were presented with a higher price that included additional items such as a PPP protection plan, rubber floor mats, and wheel locks. We were told that the floor mats and wheel locks had already been installed and could not be removed from the deal. The rubber floor mats alone cost $349. After taking delivery, I noticed ... Read More

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Google - Nov 7, 2026

I recently purchased a new 2027 Kia Telluride from Kia of Clermont, and unfortunately, my experience was very disappointing, particularly regarding pricing transparency and customer service after the purchase. Before visiting the dealership, we had agreed on an out-the-door (OTD) price. However, when we arrived, we were presented with a higher price that included additional items such as a PPP protection plan, rubber floor mats, and wheel locks. We were told that the floor mats and wheel locks had already been installed and could not be removed from the deal. The rubber floor mats alone cost $349. After taking delivery, I noticed that they had simply been placed over the original carpet floor mats rather than being properly secured to the floor anchors. This raised safety concerns, particularly regarding potential interference with the accelerator or brake pedals. I have attached photos showing their condition. Additionally, although wheel locks were included in the purchase, I did not receive the wheel lock key, which is necessary for future tire maintenance. I also received no documentation explaining the PPP protection plan’s coverage, exclusions, or claim procedures. As a result, I still do not know exactly what the plan covers or how to use it. What disappointed me most was the difference in communication before and after the purchase. Before purchasing, the sales team was very responsive, often answering questions within about 10 minutes. However, after the purchase, I sent more than many text messages and multiple emails over three days trying to resolve these issues without receiving a meaningful response. I eventually called the dealership and spoke with sales contact person asking to be connected with the salesperson who handled my purchase. I was told that he was assisting another customer and that they did not know when he would be available. Unfortunately, I was not given a clear way to follow up. I understand that dealerships can be busy, but I believe customers should receive reasonable support after purchasing a vehicle, especially when there are unresolved issues involving paid accessories and documentation. Overall, I am disappointed with the unexpected price changes, the condition of the installed accessories, the missing items and documents, and the difficulty obtaining assistance after the sale. I hope the dealership management will review these concerns and help resolve them. I would encourage future customers to carefully review the final pricing, inspect all accessories, and confirm that all documentation is provided before completing their purchase.

I had a very disappointing experience purchasing a new vehicle from Kia of Clermont. We received a written out-the-door price before traveling nearly 100 miles to the dealership. However, during the final paperwork process, we were presented with a substantially higher price due to additional accessories and protection packages that had not been disclosed in our earlier negotiations. After lengthy discussions, we agreed to the higher price based on promised complimentary services and benefits, including gas, oil changes, and protection packages. We were assured that these benefits would be documented and emailed to us, but we have not received the promised ... Read More

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Google - Nov 7, 2026

I had a very disappointing experience purchasing a new vehicle from Kia of Clermont. We received a written out-the-door price before traveling nearly 100 miles to the dealership. However, during the final paperwork process, we were presented with a substantially higher price due to additional accessories and protection packages that had not been disclosed in our earlier negotiations. After lengthy discussions, we agreed to the higher price based on promised complimentary services and benefits, including gas, oil changes, and protection packages. We were assured that these benefits would be documented and emailed to us, but we have not received the promised confirmation despite multiple requests. We also encountered issues with license plate installation and title/registration paperwork, requiring us to contact the DMV for assistance. Most frustratingly, communication became extremely difficult after the purchase. Several emails and text messages went unanswered, and promised follow-up documentation was not provided. I hope dealership management will address these outstanding issues and honor the commitments made during our purchase. I recommend that prospective buyers obtain written confirmation of all prices, additional charges, and promised services before completing a purchase.

(Translated by Google) I went to this dealership two months ago because I urgently needed a car, and Javier helped me. Unfortunately, he sold me a damaged vehicle. The day we test drove it, I asked him about a noise it was making, and he told me to turn it off and on again, saying it was normal and everything was fine. This week, I took the car in for a routine oil change and an evaluation. It did indeed have transmission problems, and the repair will cost almost $7,000, plus a deductible of a little over $2,000. I called Javier and ... Read More

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Google - Nov 7, 2026

(Translated by Google) I went to this dealership two months ago because I urgently needed a car, and Javier helped me. Unfortunately, he sold me a damaged vehicle. The day we test drove it, I asked him about a noise it was making, and he told me to turn it off and on again, saying it was normal and everything was fine. This week, I took the car in for a routine oil change and an evaluation. It did indeed have transmission problems, and the repair will cost almost $7,000, plus a deductible of a little over $2,000. I called Javier and explained the situation, asking him to find solutions but saying I couldn't pay more. He told me to stop by the dealership because he was going to help us. When I got there, he said he could only help me with a new car, but I would have to pay the negative balance. He also told me that the car we bought was used and that you buy used cars at your own risk. It's a 2022 Kia Sorento. Be very careful with these kinds of salespeople because they lie to you to get their own way. I am already working with a lawyer to resolve the situation. I went to this dealership two months ago because I urgently needed a car, and Javier helped me. Unfortunately, he sold me a damaged vehicle. The day we tested it, I asked him about a noise it was making, and he told me to turn it off and on again, saying it was normal and everything was fine. This week, I took the car in for a routine oil change and an evaluation. It did indeed have transmission problems, and the repair will cost almost $7,000, plus a deductible of a little over $2,000. I called Javier and explained the situation, asking him to find solutions but saying I couldn't pay more. He told me to stop by the dealership because he was going to help us. When I got there, he said he could only help me with a new car, but I would have to pay the negative balance. He also told me that the car we bought was used and that you buy used cars at your own risk. It's a 2022 Kia Sorento. Be very careful with these kinds of sales people because they lie to you to get their own way. I am already working with a lawyer to resolve the situation. (Original) Fui hacen dos meses a este concesionario porque necesitaba un auto urgente y me atendió JAVIER. Lamentablemente me vendió un vehículo dañado. El día que lo probamos le pregunté sobre un sonido que tenía y el me dijo apágalo y préndelo y me dijo que era normal que todo estaba bien. Esta semana llevé el auto para hacerle cambio de rutina de aceite y para que lo evaluaran. Efectivamente tenía problemas con la transmisión y el arreglo sale en casi $7k y yo tendría que pagar un poco mas de $2k de deducible. Llame a JAVIER y le expliqué la situación y le dije que me buscara soluciones pero que no podía pagar más, me dijo que parara por el concesionario porque nos iba a ayudar. Cuando voy, me dijo que solo podía ayudarme con un auto nuevo pero que tenía que pagar el negativo, también me dijo que el carro que compramos era usado y que los carros usados uno los compra bajo su propio riesgo. Es un Kia sorento 2022. Tengan mucho cuidado con este tipo de vendedores porque te mienten para obtener sus propios beneficios . Ya estoy trabajando con un abogado para solucionar la situación. I went to this dealership two months ago because I urgently needed a car, and Javier helped me. Unfortunately, he sold me a damaged vehicle. The day we test drove it, I asked him about a noise it was making, and he told me to turn it off and on again, saying it was normal and everything was fine. This week, I took the car in for a routine oil change and an evaluation. It did indeed have transmission problems, and the repair will cost almost $7,000, plus a deductible of a little over $2,000. I called Javier and explained the situation, asking him to find solutions but saying I couldn't pay more. He told me to stop by the dealership because he was going to help us. When I got there, he said he could only help me with a new car, but I would have to pay the negative balance. He also told me that the car we bought was used and that you buy used cars at your own risk. It's a 2022 Kia Sorento. Be very careful with these kinds of salespeople because they lie to you to get their own way. I am already working with a lawyer to resolve the situation.

Amazing experience! Amazing experience, I would recommend this dealership to my family and friends. Amazing experience from beginning to end, I would recommend this dealership to my family and friends.

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The staff is so knowledgeable and accommodating. Todd who is the Service manager was so helpful and friendly, even gave me all the discounts he was able to. I’ll be back to Kia of Clermont many times!

Excellent communication and straight forward. I appreciate the honesty and my concerns for time. We are very happy with the service.

Informative, helpful ,considerate and accommodating Suggested to get service done that day and gave me a great deal on the service

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Exceptional service! Thank you for all your hard work Eugene! It was very much appreciated.

Excellent attention and very fast service.

Still waiting for $2000.00 check from lease end program deal was made on 10/19/2026

Todd and the rest of the crew did a great job. I was in and out in. No time!

(Translated by Google) From the moment I entered, the attention was excellent, the vehicle service was fast. (Original) Desde el momento que entre la atención fue excelente, el servicio del vehículo fue rápido.

Great experience, nice and clean. Quick and efficient. Did the job correctly no problems uncounted

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The worst dealership experience we’ve ever had. Avoid. We have had consistently horrific experiences with this dealership. I’ve regretted buying a Kia since the day we drove it off the lot, and this most recent experience confirmed that this may be the last Kia my family ever owns. A month ago, we brought in our 2020 Telluride because it was making a concerning noise. It took three full weeks to get it fixed. Between the awful warranty company they partner with, which did nothing but string us along and go 3–4 days at a time without calling us back, and ... Read More

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Google - Nov 4, 2026

The worst dealership experience we’ve ever had. Avoid. We have had consistently horrific experiences with this dealership. I’ve regretted buying a Kia since the day we drove it off the lot, and this most recent experience confirmed that this may be the last Kia my family ever owns. A month ago, we brought in our 2020 Telluride because it was making a concerning noise. It took three full weeks to get it fixed. Between the awful warranty company they partner with, which did nothing but string us along and go 3–4 days at a time without calling us back, and the dealership’s own lack of communication and transparency, the entire experience was unacceptable. We were never offered a courtesy vehicle or any kind of resolution. This is our family vehicle, and we have three kids we drive to school and activities. Even knowing the repair would take this long, they had the car torn apart, and we could only retrieve one of our three car seats because the car was sitting in a bay without an engine. Our second vehicle is also a Kia, and it broke down during this same stretch. Between the two, we’ve had to rely on Ubers and grocery delivery, as well as our kids activities. Communication was terrible throughout. I had to follow up multiple times just to receive an update on the status of the vehicle. We only got real answers when we escalated. We heard every excuse in the book, including that our rep was “off” for the day and heading on vacation and no one could follow up with information regarding our vehicle. We only got our car back after escalating to a supervisor. After three weeks of the car sitting in their bay, it shouldn’t take escalation to get anything done. Once the supervisor got involved, the car was suddenly ready within an hour, which tells me the work was rushed. Sure enough, as I drove off the lot, I noticed the AC wasn’t working. It worked fine when we brought the car in. Their working theory is that they didn’t add enough Freon back when they recharged the system after the repair. So after the poor communication, getting bounced around, having to escalate, a rushed job, and paying over $6,800, we still had to turn right around and bring the car back to get the AC fixed. I waited an hour for the AC to get recharged, finally I walked up to go check on the status and the keys sitting on the advisors desk under a folder while he sat back on his phone. Totally unacceptable. This place is a nightmare, and people should be wary before purchasing or getting their vehicle serviced at this dealership.

Nick, the Service advisor was great. I did not like the calls from two different sales/veh appraisers trying to convince me to trade vehicles.

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They went out of their way to get me taken care of. Did their very best to make sure I was happy.

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Found the car I wanted at a good price. Did most of the deal remotely which was convenient for me

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Great experience with the sales team, Michael Nivar and John Smith. Financing was smooth and stress free.

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Went in with my son for a simple diagnostic on his 2006 kia and after having the car siting there for hours they took a short while to finally look at it and said the motor was bad and wanted $9,000 to repair it. We of course did not and they charged us $471.72 to tell us that. That's a ridiculous amount to charge for that diagnosis and, with $9,000 we could buy a newer car. We took it elsewhere and the diagnostic was that there was a pulley touching metal hence the knocking sound and a new radiator, cost, $850 and good to ... Read More

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Google - Nov 2, 2026

Went in with my son for a simple diagnostic on his 2006 kia and after having the car siting there for hours they took a short while to finally look at it and said the motor was bad and wanted $9,000 to repair it. We of course did not and they charged us $471.72 to tell us that. That's a ridiculous amount to charge for that diagnosis and, with $9,000 we could buy a newer car. We took it elsewhere and the diagnostic was that there was a pulley touching metal hence the knocking sound and a new radiator, cost, $850 and good to go!

Todd was amazing! He got me discount coupon😊 wait time could be better but didn't bother me. I Will return for my next service.

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The employees are very friendly, knowledgeable and the service is absolutely on time. The car was cleaned after service. Thank you

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El servicio y el cumplimento con la entrega del vehículo fue excelente 👏👏👏los recomiendo felicitaciones 🥳🎊🎉

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They steal money from customers after purchasing vehicles. Bought a 2026 carnival that got totaled after a few moneys. Had gap insurance and other warranties. First find out that 2 months after buying my car, Isaac canceled the gap insurance and pocketed the refund. After having to fight to get that settled, Gap informs me that the Power Protect Warranty and Service Warranty need to be canceled. The warranty company apparently cancels them, but the dealership has to issue the $7k warranty. Isaac gives me BS that it takes 6-8 weeks to provide the information. Tried getting answers through out the time, ... Read More

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Google - Oct 30, 2026

They steal money from customers after purchasing vehicles. Bought a 2026 carnival that got totaled after a few moneys. Had gap insurance and other warranties. First find out that 2 months after buying my car, Isaac canceled the gap insurance and pocketed the refund. After having to fight to get that settled, Gap informs me that the Power Protect Warranty and Service Warranty need to be canceled. The warranty company apparently cancels them, but the dealership has to issue the $7k warranty. Isaac gives me BS that it takes 6-8 weeks to provide the information. Tried getting answers through out the time, he avoids responding. It takes me coming in and making a scene to find out they had the information TWO DAYS after getting it canceled. They’re supposed to issue a refund, but don’t explain where. The documentation they give me gives a customer amount and a dealer amount. Tony tells me it’s supposed to go to the finance company. The customer amount totals to about 5700. The dealer amount totals to about 2100. The finance company only receives 1900 in a principal deposit. And no one wants to tell me where the rest of the 5900 has went and it’s been over a month. DO NOT BUY FROM THESE CROOKS. It’s been 2 months I’ve been trying to have the gap take care of a car I no longer have and it’s because Kia keeps being shady and making the process longer that necessary.

Amazing service done to my car and customer service i received while being in the car dealership

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Very frustrating experience here, and two weeks later the experience is still lingering as problematic due to their inability to follow up with their customers. Thank you to Chance who was very helpful during my time there trying to make up for what my service advisor lacked.

Jomuel was very empathic and patient when hearing my concerns regarding my vehicle. Upon completion of the inspection, he was informative about the situation and helped keep my mind at ease.

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Staff is friendly. Been coming there for a long as I have had the car.

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(Translated by Google) Not satisfied with the customer service, the protocol, or the results... if it weren't for the service manager, the review would be even worse... (Original) No conforme con la atención al cliente, el protocolo, ni los resultados… sino es por el manager de servicio peor sería la reseña…

Nelson was joy to work with! 10 out of 10 in every way. Would recommend every time! 16 miles on the SUV when we left the dealership.

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Todd Isam was my service advisor, and he was outstanding. Handled all of my warranty work and communicated exceptionally well. Thanks Todd.

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Brand new-clean dealer with good customer service. My person was attentive to my needs at all times

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Great Service and great Support. Very helpful and knowledgeable. Thank them for everything. Great job.

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Ofrecen a clientes atención inmediata, mientras esperas, disfrutas del lugar tomando un rico café.muchas gracias

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Ofrecen a clientes atención inmediata, mientras esperas, disfrutas del lugar tomando un rico café.muchas gracias

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Had another great service with Nic Wells. Nic and this Kia dealership always do a great job whenever I bring in my Telluride!

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From the sales experience we were very happy Jonathan did a nice job and was very knowledgeable about the Kia products. We knew what we wanted but he showed us options to pick through and ultimately chose our Carnival prestige. We completed required paper work ahead of time to minimize time in the dealership, overall a fast process and got what we wanted out of our trade. I hope the service department is as smooth.

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4 hours of wasted time, they are not clear and are not transparent in the negotiation.

Will take advantage of you. Went to get my car appraised told me “ go to car max get it officially appraised and we will match appraisal “ I get my car appraised that day and I show up 2 days later and they refused to match my appraisal.

Great team I always have great experience at your location. Excellent service with a lot of care and easy service. Thank you for being there for us as customers.

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Sebastian C wasted my time completely. i told him prior that i was coming a long way to the dealership and he reassured me he was going to get me approved and get me some numbers. After arriving, dude was completely off. ZERO energy like he didnt even want to be there. Didnt offer any water or anything. 4 hours of time and gas wasted also including that the evaluation of my car. one of the managers took my car on a test drive and parked my car on the side of the building and didnt even tell me anything until ... Read More

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Google - Oct 25, 2026

Sebastian C wasted my time completely. i told him prior that i was coming a long way to the dealership and he reassured me he was going to get me approved and get me some numbers. After arriving, dude was completely off. ZERO energy like he didnt even want to be there. Didnt offer any water or anything. 4 hours of time and gas wasted also including that the evaluation of my car. one of the managers took my car on a test drive and parked my car on the side of the building and didnt even tell me anything until I made a comment about it.... He also told me i was approved to then (another coworker) tell me i was pre approved to then tell me i was denied... all they kept saying is "thank you for the opportunity" like a bunch of senseless ai robots. I shouldve been there no more than an hour and a half at best. DONT do business with him honestly. everything was just not smooth and terrible service. hell run your credit dry before giving you any important information, be aware of homeboy

Some things that happened were good and some things that happened were bad too I took my car in at two thirty in the afternoon , they told me it was gonna take 2 3 hours for an oil change which is fine , okay they got me an Uber to get Home.\n I had to call back at about 530 to see if my car was ready cause I was taking my son to a game, they said yes, but nobody called so they got the Uber to come pick me up at home. Take me to the dealership when I arrived there.... Read More

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Google - Oct 22, 2026

Some things that happened were good and some things that happened were bad too I took my car in at two thirty in the afternoon , they told me it was gonna take 2 3 hours for an oil change which is fine , okay they got me an Uber to get Home.\n I had to call back at about 530 to see if my car was ready cause I was taking my son to a game, they said yes, but nobody called so they got the Uber to come pick me up at home. Take me to the dealership when I arrived there.There were 2 gentlemen.\nOne was taking care of customer the other one was sitting down, looking something up on the computer that stood there for about 15 minutes.Nobody said hi.Can I help you?So I approached the person that was on the computer and asked t him, can he please help me? I gave him my name. He started looking for my keys. I already saw the car where it was parked. He looked all over, he said he could not find the keys. He says the guy that was Polly with the other person. He stopped looking. I asked him if he can ask the person for the keys. He did not bother to. I'd stood there about 20 minutes and to a manager came out and asked me what was wrong and I told him\n He got the keys from the other guy that was with person that he was taking care of. And gave him the keys and he took care of it. Everything else went well except for that experience. I'm Supposed to go there Saturday to go see a new car.I would not buy a car there no more.Because of that

Everyone was so attentive to me and my family. They made the process from test-drive to sign as easy as possible.

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I've worked with him a few times he's perfect at keeping me informed about my vehicle maintenance and what I need to get done

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Excelente! o vendedor Chris tem um atendimento de primeira! alem de falar Portugues muito bem, ficamos muito satisfeitos e sempre indicarei o Chris. A loja tambem é muito aconchegante.

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Absolutely awful! Really think no one really cares about the customer! My car in shop for 2 weeks…. Days without return calls / texts on any updates ! They kept blaming “ Kia Corp tech line “ , got car back still not repaired!!!! Was advised to take it to different Kia dealership for “ hopefully better luck “ ????? Really mind boggling responses! Yes, car was still under warranty!!!! 1.5 yr old telluride !

Anthony check with my extended warranty and set up for the repair to the sensor in my front tire. He called me an uber however I the waiting room was a nice experience as well. Great service

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We always get excellent service. The service personnel treat us as if the problem matters to them.

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Anthony Parker is great; very helpful young man. He answered my questions and was polite and kind.

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It was a low hassle experience from beginning to end. Eugene, my sales person, was very knowledgeable about the car I was interested in and it made the decision easy.

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Always 2-4 hrs wait time for an oil change. I don't like sitting inside for too long no outside seating area.

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